Administrative Citations

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The City of Glendale has standards for quality neighborhoods that have been adopted by the City Council as the Glendale Municipal Code (GMC). Your cooperation as a property/business owner and/or occupant in this City is needed in order to uphold the community standards that make Glendale a beautiful and well maintained city. GMC Chapter 1.24 provides for the issuance of administrative citations (citation) for municipal and building code violations.

Typically a warning notice (warning) will be issued prior to the issuance of a citation. If you have received a warning, it is crucial for you to take action before the compliance deadline listed on the warning. If you have not complied with the warning notice prior to the expiration of the compliance deadline, a citation will be issued to you. You will continue to receive separate citations with fines that are cumulative for each day the violation exists until it is corrected.

Payment of Citations
Payment must be made in full within thirty (30) calendar days of the issuance of the citation. Payment may be in the form of a cashier’s check, money order or personal check. DO NOT SEND CASH. Check should be made out to The City of Glendale. Please indicate the citation number on your check. Payment may also be made on-line by credit/debit card at www.CitationProcessingCenter.com or by calling (800) 969-6158. Mail payments to the following address:

City of Glendale
C/O Citation Processing Center
P.O. Box 7275
Newport Beach, CA 92658-7275

Consequences of Failure to Pay the Fine
If payment is not received within thirty (30) calendar days of the date on the citation, an additional late fee of 10% will be added to the amount and must be received within sixty (60) days of the date of issuance of the citation. In addition to a late fee, interest shall accrue on all unpaid monies due at the rate of ½% per month, pro rata for the total amount due from the date the citation fine amount becomes delinquent until the date all delinquent amounts are paid.

The failure of any person to pay the penalty assessed by the administrative citation within the time specified on the citation or on the invoice from the contracted revenue collection agency may result in the City filing a claim with the Superior Court of Los Angeles, Small Claims Division or other appropriate division, or the City pursuing any legal remedies to collect the fine amount, any interest, late fee, processing or collection costs.

Payment of the citation does not relieve the responsibility to correct the violation(s).

The failure to comply with an administrative citation, including any failure to pay an administrative fine, is a misdemeanor.

Right of Appeal
Any recipient of an administrative citation may contest the violation(s) by filing an appeal and request for hearing form. Appeal and request for hearing forms are available for downloading on this site or at the Permit Services Center, 633 E. Broadway, Room 101. The total amount of the fine along with the completed appeal form, must be received within thirty (30) calendar days of the date on the citation. File your written request to appeal and request a hearing including the total amount of the fine and mail to City of Glendale, C/O Citation Processing Center, P.O. Box 7275 Newport Beach, CA 92658. Please include reasons for the appeal. The failure to pay the total amount of the fine or complete and attach the appeal form shall render the appeal incomplete. The violator shall then be responsible for the total amount of the fine. You will be notified of the status of your appeal and of your hearing date, if accepted.

Hardship Waiver
If any recipient of an administrative citation is financially unable to meet the advance deposit amount as described above but wishes to appeal the citation, he/she must complete an Advance Deposit Hardship Waiver and return it to citation processing center at the address write above under the “Payment” section within ten (10) calendar days of the date on the citation. If the waiver is denied the individual must forward the advanced deposit to the agency listed above under the “Payment” section no later than ten (10) business days subsequent to the denial of the waiver or thirty (30) days from the date of the administrative citation, whichever is later. FAILURE TO REMIT THE ADVANCE DEPOSIT WITHIN THE TIME FRAMES PRESCRIBED WILL CONSTITUTE A WAIVER OF THE INDIVIDUAL’S RIGHT TO A HEARING.

Required Inspection Fees for all Violations
In addition to any citation you may receive, the City has a cost recovery program, in which costs for services are passed on to those using or requiring service. The cost for conducting code enforcement inspections is the responsibility of the code violator or property owner. To encourage quicker compliance, there is no cost associated with the violation inspection (initial) and compliance inspection (final). All other follow-up inspections are charged at a rate established by the City Council per inspection, pursuant to Chapter 2.9 of the GMC until such time as all violations are corrected.

If You Need Further Clarification – about payment or appeal of this citation, please call (800) 969-6158.

If You Need Further Information About How To Comply – with the City of Glendale Municipal and/or Building Code, please contact the Compliance Inspector at (818) 548-3700. For information regarding a citation issued for drought related issues (i.e. water violations), please contact Glendale Water & Power at (818) 548-3300. 

Appeal & Request for Hearing Form (L-120)

Advance Deposit Hardship Waiver (L-121)