Tips to Riding the Beeline

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How to Plan Your Trip

  1. Select a route - Use Beeline system map to see the Beeline routes and select the route or routes and bus stop locations you will use to make your trip.  Or you can use the Metro Trip Planner to find the route options on Beeline and Metro service.  You can enter your trip information to get from point A to point B.  Or call the Customer Service Center at 818-548-3960.
  2. Pick your time - Go to the Route timetables to see all of the options for departure and arrival times.  The timetable also has a map of the route showing the bus stop locations.  The departure times shown on the timetable are from select "time points" along the way.  When boarding at a stop between two time points, use the time from the previous time point.
  3. NextBus ImageWalk or ride to a stop – Walk or ride your bike to a designated bus stop.  Please be at your bus stop about 5 minutes before your bus is scheduled to arrive.  Go to NextBus to get real time bus arrival information for your stop.  To ensure the Operator sees you, remain on the sidewalk near the bus sign, bus bench or shelter.  Gather your belongings while the bus is approaching.
  4. Locate your fare – Be prepared to pay your fare before the bus arrives.  You must have exact change for the farebox if you do not purchase a pass.  The farebox accepts bills and coins.  Frequent riders typically purchase Beeline passes at a cost savings.  See Fare information for fare policy and payment options.

 Take Your Trip

  1.  Look for your bus – the route number and destination will be displayed on the front and side of the bus.
    If more than one bus pulls up to the stop at the same time, approach the bus you wish to board. Each bus will stop only once at each stop, and will not wait to pull forward when the front bus departs. If a bus doesn’t stop, it is likely it is already filled to capacity or out-of-service. Please be patient and wait for the next bus.
  2. Stepping onboard - Let passengers off before you board. Enter the bus through the front door. Watch your step getting on the bus. All buses kneel close to the curb or are able to deploy a ramp for easy boarding.
    The bus operator will be happy to help you. If you have a question for the operator, please be as brief as possible. 
  3. Pay the fare - Insert your fare or bus pass into the farebox. Be sure to ask for and pay for a transfer if you are connecting to another Beeline or Metro bus to complete your one-way trip.  Transfers are good for two hours. 
  4. Take a seat - After you’ve paid your fare, please move to the rear of the bus and take a seat if available.  Remember to  hold on to the railings when you walk down the aisle as the bus is likely to begin moving while you are getting to your seat.  It is safe to stand while you are riding but be sure to firmly hold a handrail or strap.  Seats in the front of the bus should be saved or given up to seniors and riders with disabilities. 

Beeline information - Each bus has a schedule rack with Beeline route timetables and fare information.  Just above the schedule rack is the location for “Rider Alerts”.  Rider Alerts will inform you of any special activities or changes to the bus system that may affect your travel.

Pull for your stop - On board, the bus will announce upcoming stops.  When you are one stop away from your destination, pull the cord above the window to let the driver know you want the next stop.  You will see a display showing “stop requested” and hear an announcement that the next stop has been requested.  You may also ask the bus operator to tell you where to get off the bus if you are unfamiliar with stops near your destination.  

Get off the bus – Be sure to gather all of your belongings.  Whenever possible, please use the rear door to exit the bus, this enables passengers to board through the front door and helps keep the bus on schedule.  Please watch your step.

Additional Resources

Access for Persons with Disabilities
Traveling with Animals
Traveling with Bicycles

Traveling with Strollers