Preparing for Possible Rolling Outages and Saving Energy During Hot Days

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    The Grayson Power Plant is being reimagined.

    Grayson Units 1-8, which steadfastly served Glendale by providing us with local power for over 80 years, was decommissioned to make way for the new Grayson Energy Center. While we still have Grayson Unit 9 operating, this repowering project is necessary for the long-term reliability of Glendale’s power grid. As we all know, no significant shift can occur without posing temporary challenges. While the decommissioning effort is progressing, it is possible that our generation shortage could lead to energy shortfalls, specifically during the summer months. Glendale is taking proactive measures to mitigate potential issues and maintain a reliable energy supply. However, if we face days of continuous high temperatures, with no cooling in the evenings, we will reach out to our customers to conserve energy whenever possible by issuing Peak Day Alerts

    Without energy conservation, we will likely have to endure rolling outages during these peak events. Although we cannot predict extreme heat events with certainty, we are committed to planning and preparing to minimize potential power disruptions. Glendale Water & Power’s priority is to keep the lights on and remain reliable while preparing for these extreme heat events. Click here to watch our video for more information. 

    Do you know the difference between rolling outages and unplanned power outages?

    As we continuously monitor energy supply vs. demand, we are faced with lessening the strain on the power grid as demand climbs, which may require us to issue rolling outages and we may not be able to inform customers ahead of time that they will be part of a rolling outage.

    During typical rolling outage events, your power will cycle off for a 60-minute interval. Once your power goes out it will be returned to service in approximately 60 minutes. Depending on the levels of energy deficiency, it is possible to experience multiple rolling outages over the course of a day.

    There is always the possibility of unplanned power outages caused by equipment overloading or overheating in extreme heat waves. These unplanned outages can last anywhere from 20 minutes to six hours depending on the type of equipment failure and repairs required. 

    To be prepared for any type of a power outage, keep flashlights and extra batteries handy, ensure cell phones are charged and have external power banks ready, keep the refrigerator door closed during the outage as much as possible, and keep plenty of water nearby.

    Conservation is critical!

    When Peak Alerts are issued during continuous days of high temperatures, making small conservation changes really makes a big difference, and lessens the strain on our electrical grid.  GWP crews will be available to address any power outages that occur; however, we are relying on Glendale residents to do their part and conserve energy as much as possible this summer, while keeping the safety and health of family and pets in mind.

    To help conserve energy during hot days, customers can do the following:

    • Set your home’s thermostats to 78 degrees between 4:00 p.m. and 9:00 p.m.

    • Use large appliances or charge electric vehicles before noon and after 9:00 p.m.

    • Use LEDs wherever possible. They don’t give off heat and are more energy efficient.

    • Turn off unnecessary lights and unplug appliances/devices that are not in use.

    • Purchase a Smart Thermostat to control temperatures using your phone or tablet and enroll in our Peak Savings Demand Response Program by visiting GWPPeakSavings.com

    • Close all shades, blinds, and curtains to keep rooms cool.

    • Use ceiling fans or personal fans as much as possible. Fans cool people not empty rooms.

    • Avoid using the oven or stove as much as possible to keep your home cool.

    • When possible, businesses should shift power-intensive work processes to morning or evening hours.

    Business customers should also turn off unnecessary lights and cooling to unoccupied conference, storage rooms and warehouse spaces, but always keep the safety of employees and customers in mind. Retail stores that usually have doors propped open during business hours letting cool air out, should close doors to keep HVAC usage at a minimum.

     

     

    Stay informed!

    If you want to be informed about regular power outages, sign-up to receive outage text alerts by visiting GlendaleCA.gov/OutageTextAlerts, or view GWP’s Live Outage Map at GlendaleWaterandPower.com.  For unplanned power outages, the alerts will indicate that your power is out, repairs are being made, and provide you with an estimated restoration time.  For rolling outages, if we have time to send out notifications they will state that you are experiencing a rolling outage and that your power will be out for 60 minutes. Remember, you can always check GWP’s website for outage information and report an outage online. 

    If you are not signed up for text alerts, you will receive a phone call or email if your email is registered with GWP’s customer service portal. To update your contact information, click here to register/log-in to the MYGWP portal. Once logged in, go to “Manage Account” and enter your phone number in “Customer Contact”. There is also an “Account Contact” tab where you can enter your email address. Alternatively, you may call us at 855-550-4497 to update your contact information during normal business hours.

    Should an unplanned or maintenance outage occur, your patience will be greatly appreciated as GWP crews work through the heat to restore power to residents and businesses as quickly and safely as possible. If you have emergency needs during an outage, please call 911.

    Click here to view the Summer Readiness Information GWP mailed to customers in July 2024.

    • Click here to view the mailer translated in Armenian. 
    • Click here to view the mailer translated in Spanish.
    • Click here to view the mailer translated in Korean.
    • Click here to view the mailer translated in Tagalog. 

    Unprecedented events often call for unprecedented measures, and we are grateful for anything and everything you can do to help conserve energy. We greatly appreciate your patience, cooperation and understanding.